• Manufacturing Systems

Outsourced Managed Services

A scalable, structured, process and quality driven services solution to support the qualification and compliance needs of the business by providing managed services for engineering and compliance projects. Outsourced Managed Services solutions include demand management, project scoping, deliverables template development, supplier resource management, onboarding/off-boarding, project budgets, timely completion of deliverables, project/resource based reporting, project summary presentations, customer satisfaction surveys, supplier resource performance evaluations and overall business relationship management.

  • Project specific near-shore resource pool
  • 100% U.S.-based – Experienced – High Quality – High Credibility
  • Leverages USDM’s industry network and industry leaders (SMEs/Practice Leaders)
  • Essentially: Deliver; Gather Metrics; Set up Repeatable Processes/Automation; Establish SLAs/KPIs; Report; Monitor and Improve
  • Manage the overall resource pool, onboard, train and ensure customer satisfaction with repeatable high quality work


  • Clintrak - Jeffrey D. Coffin
    I have had the great pleasure to work with Bob for 5 years in his position of VP of Quality at Fisher Packaging Services while I acted as Director of Quality services at a sister…
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